Reference

Privacy Policy for Your Account

DANA, OVO, GoPay and QRIS checks use only the details needed to match your wallet, login and payout request; sofabet88 explains that handling here before you open an…

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sofabet88 Privacy Policy for Your Account
CONTACT ROUTES

Three Ways to Ask Privacy Questions

Privacy requests need a clear path, not a generic inbox. We give you direct ways to ask about account data, cookie records, payment references or device sessions. To protect your account, we may ask you to confirm your registered email, wallet method and last login before we change, release or remove stored details.

Team online

Live Chat 10:00-02:00 WIB

Use live chat when you are signed in and need a fast privacy check on account fields, active sessions or payment references. Our team may ask you to confirm Profile > Security details before acting.

WhatsApp Privacy Help

Message our WhatsApp contact for privacy questions linked to DANA, OVO, GoPay or QRIS records. Do not send full wallet PINs; we only need reference numbers, registered email and the issue you want checked.

Email [email protected]

Send formal access, correction or deletion requests to [email protected]. Include your account email, nickname and the data category involved, such as cookie history, payout verification or a closed session record.

DATA PRACTICE

Six Privacy Controls We Use

We handle privacy as part of daily account operation, not as a separate formality.

Account Data

During account creation, we collect the fields needed to identify your profile and keep access consistent.

Payment Records

For DANA, OVO, GoPay and QRIS, we keep payment references, amount records and wallet matching results.

Cookies

Cookies help keep your session active, remember language choices and detect repeated failed logins.

Device Sessions

We record browser type, IP signal and active session status to spot unusual access.

Retention

We keep account and transaction records only for operational, dispute and legal needs.

Correction Requests

You can ask us to correct outdated profile details or explain stored records tied to your account.

Privacy Policy Questions Answered

These answers focus on what you may want to know before opening or using an account: the data we collect, how wallet records are handled, how cookies work and how to contact us. If your question involves a live balance or active payout check, contact support first so we can verify the account safely.

We collect the account fields you submit, login records, device session details, cookie choices and payment references. Game activity records may also be stored so we can trace balance movement and answer account questions.

We keep wallet references to match deposits, check payout requests and answer payment privacy questions. We do not need your wallet PIN or full app access, and you should never share those details with support.

Yes. Email [email protected] or contact live chat while signed in. We may ask you to confirm your registered email, nickname, last wallet method and recent login before releasing account data.

Start from Account > Profile and update editable fields where available. For locked fields, contact us with the correction request, your registered email and a short reason so we can verify ownership first.

Cookies may remember session status and basic preferences, while game records sit in account history. If you clear cookies, your account history remains tied to your profile unless removed under a valid privacy request.

Some data may remain after closure for wallet disputes, security checks or legal record needs where local law permits. When those needs end, we remove or reduce records according to our retention process.

Use live chat from 10:00 to 02:00 WIB for quick checks, WhatsApp for wallet-related privacy questions, or [email protected] for formal access, correction, restriction or deletion requests.