Reference

Terms You Accept Before Account Use

Your account, wallet, and lobby access at sofabet88 are governed by these Terms & Conditions before you enter Auto Roulette, Asgardian Rising, Boxing Betting, or any other room…

Account rulesWallet termsSecurity checksLocal law applies
sofabet88 Terms You Accept Before Account Use
CONTACT PATHS

Three Contact Routes For Term Questions

Terms questions are easier to solve when we can see the same account details you see. Contact us from the signed-in account where possible, because that lets our team connect your question with wallet records, device logs, and any open request. We do not ask for your password in chat, email, or WhatsApp, and any payment question should include the method name, receipt time, and account phone number.

Team online

Live chat

Use live chat from the Help icon after you sign in. Our team is available daily from 09:00 to 23:00 WIB and can explain account clauses, wallet checks, and document steps tied to these terms.

WhatsApp support

Message our WhatsApp contact only from the number linked to your account. For DANA, OVO, GoPay, or QRIS questions, send the receipt time and last four digits of the sender number, never your password.

Email request

Email support when you need a written answer about account closure, data correction, or a disputed term. Include your username, registered phone number, device type, and the clause you want us to check.

ACCOUNT CARE

Six Ways We Apply These Terms

We apply these Terms & Conditions through account records, wallet timestamps, device checks, and support logs rather than vague promises.

Account creation

When you create an account, we ask for a username, mobile number, password, and matching payment name.

Security path

You can update security details through Account > Profile > Security on mobile Chrome or Safari.

Payment records

DANA, OVO, GoPay, and QRIS transactions are matched against account name, receipt time, and wallet reference.

Cookies and sessions

Cookies help keep your signed-in session active and show whether a request came from the same browser.

Data retention

We retain account, wallet, and support records for operational and legal needs.

Term changes

When we change these Terms & Conditions, the current version appears on this page with the applicable wording.

Questions About Terms And Conditions

Before you open an account, these answers cover the Terms & Conditions questions we see most often from Indonesian account holders. They focus on acceptance, access, wallet records, security, data changes, and contact routes. If your case involves a specific DANA, OVO, GoPay, or QRIS receipt, include the payment time when you contact us so we can check the correct account record.

You accept them when you create an account, sign in again after updates, or continue using wallet and lobby access. If you do not agree, contact support before making any DANA, OVO, GoPay, or QRIS transaction.

Yes. We may restrict access if account data is false, payment ownership cannot be checked, one person controls multiple accounts, or activity conflicts with local law. We explain the account reason through support where possible.

Wallet activity must come from a payment method you control. For DANA, OVO, GoPay, and QRIS, we compare receipt time, sender details, account name, and transaction reference before crediting or processing a withdrawal request.

You can ask us to correct phone number, spelling, or profile data by contacting support from your signed-in account. We may request payment proof or phone confirmation before changing details tied to wallet ownership.

Open Account > Profile > Security from your mobile browser to change password details or check active access. If the page detects an unusual session, support may ask for phone confirmation before any change is made.

Yes. The same account rules apply when you enter live casino, slots, sportsbook, Royal Fishing, Super Bingo, Crash Games, or Boxing Betting. Access to any category depends on local law and your account status.

Contact live chat from 09:00 to 23:00 WIB, WhatsApp from your registered number, or email support. Send your username, the clause text, and any related wallet receipt so we can answer against your account record.